At Four Seasons Hotel Hangzhou at Hangzhou Centre, sustainability is not about doing less. It is about running the hotel more wisely.
As Director of Engineering, Alex Zhang challenges a common misconception in luxury hospitality: that going green means guests have to give up comfort.
His approach cuts waste, not service. A small card on every bedside table lets guests choose how often their linens are changed; every guest room also has a smart control system that manages the lighting and temperature.
Alex protects the attentive, luxurious experience guests expect while saving resources more effectively, showing that sustainability and high-quality service go hand in hand.
🎥 Discover more about his vision in the video below.
