Looking Back, Stelliers 2022: Celebrating Resilience in a Virtual Realm
Join us on a journey through the years with Stelliers as we take a closer look at our history, major achievements, and notable honourees of the hospitality industry!
2022
In 2022, the hospitality industry continued to grapple with the challenges brought about by the ongoing pandemic. We remained steadfast in our commitment to recognising excellence in the China region, pivoting to an all-virtual format for the grand awards ceremony. Despite the circumstances, the platform continued to celebrate the achievements of outstanding hoteliers and hospitality professionals, demonstrating everyone’s resilience and ability to adapt in the face of adversity!
Kerwin Shen
From Accomplished Hotel Veteran to Driving Force in Innovation
Award Won in 2020: Corporate Hotelier of the Year
Position in 2020: Vice President of Jin Jiang Hotels China Region; President of Vienna International & Park Inn by Radisson BU
Current Position: Vice President of Jin Jiang Hotels China Region; President of Vienna International & Park Inn by Radisson BU
Kerwin, a highly experienced professional with over 20 years of expertise in a renowned hotel group in China, has dedicated his career to studying and researching the hotel industry, keeping pace with its development and evolution in China. With a comprehensive background in brand construction, product service, operational management, and marketing within the hotel chain industry, Kerwin brings together theoretical knowledge and practical experience to drive success.
Throughout his remarkable journey, Kerwin has held significant leadership positions, including General Manager of the Brand Division at Plato Group, President of the Midscale Hotel Business Unit at Dossen Hotel Group, and President of both the Midscale Hotel Business Unit and Louvre Hotel Business Unit at Vienna Hotel Group (acquired by Jin Jiang). Currently, he serves as the Vice President of Jin Jiang Hotel China Region and the President of Vienna International and Park Inn by Radisson Business Unit, where he is responsible for overseeing the overall development of these two brands in China.
One noteworthy example of Kerwin’s innovative approach to hospitality is exemplified through his work with Park Inn by Radisson in China. By placing a strong emphasis on delivering exceptional guest experiences, he has skillfully designed a balanced and cost-effective model that enhances key elements of the guest experience as well as consistent service excellence. This approach led to a breakthrough in achieving a hotel concept that provides superior experiences for guests while maintaining a profitable venture for investors. Through his strategic vision, Kerwin has successfully created a brand that offers an optimal combination of quality and value, ensuring guests perceive it as a compelling choice.
Kerwin's exceptional accomplishments were recognised when he was honoured with the prestigious title of Corporate Hotelier of the Year at the Stelliers 2022 awards. This distinguished accolade is a testament to his outstanding leadership and unwavering dedication to excellence in the industry. However, Kerwin’s impact in the industry is not only reflected in his strategic achievements, but also in his exceptional skills in team organisation, coordination, and communication. With unwavering dedication and visionary leadership, Kerwin continues to shape the landscape of the Chinese hotel industry, forging new paths of success for the brands under his guidance.
What advice or mantra would you like to pass on to hoteliers?
Embrace the pursuit of excellence in delivering exceptional quality, crafting unforgettable experiences, and creating lasting emotional memories for every guest you serve.