In the Lounge with Rutger Verschuren | Stelliers Greater China General Manager Finalist 2024

Dario Congera, General Manager of Courtyard by Marriott Taipei Downtown and a Stelliers Greater China 2024 finalist, takes us through his extensive 30-year career in hospitality. Starting in the kitchen, Dario’s journey has taken him through a variety of roles across renowned brands such as The Westin, Sheraton, and Four Points, where he honed his leadership style. Now, as the General Manager of Courtyard by Marriott Taipei Downtown for the past three years, Dario is driven by his passion for the people he works with, particularly his associates.

For Dario, associates are the most valuable asset in any organisation, and they are the key to delivering exceptional guest experiences. Inspired by the energy and dedication of his team, he believes in creating an environment where associates feel empowered, which in turn ensures guest satisfaction and loyalty. Dario’s leadership philosophy is grounded in humility, resilience, and a commitment to continuous learning—a mindset that has helped him navigate the ever-evolving landscape of the hospitality industry.

Curious to learn more about Dario’s leadership journey and how he’s adapting to new hospitality trends? Watch the full Q&A to hear his thoughts on sustainability, technology integration, and the importance of fostering a positive, inclusive team culture.