In the Lounge with Rutger Verschuren | Stelliers Greater China General Manager Finalist 2024

Rutger Verschuren has spent 15 incredible years in Macau of which 10 years as the General Manager of Artyzen Grand Lapa Macau, but his career journey began much earlier – starting as a management training at the Oriental Hotel in Bangkok. After years of globetrotting, including a life-changing one-way ticket to Asia and time in Africa , Rutger has found his home in the vibrant hospitality scene of Macau. Along the way, Rutger has remained dedicated to learning, evolving his leadership style, and giving back to the community.

His commitment to community involvement is evident in his leadership roles, and he is passionate about maintaining a balance between personal fulfilment and business success, ensuring that his work in the community reflects back positively on the hotel.

Curious to hear more about Rutger's leadership philosophy and the future of hospitality? Watch the full Q&A to learn how he views the integration of AI in hotels, the importance of wellness and personalised service, and his favourite song that embodies the spirit of Artyzen Grand Lapa Macau