In the Lounge with Nikolaos Chatzipetros | Stelliers Greater China General Manager Finalist 2024

Originally from Athens, Greece, Nikolaos discovered his passion for hospitality early on and pursued his education at the prestigious Ecole “Les Roches” School in Switzerland. His journey began aboard the Queen Elizabeth 2 cruise liner and has since spanned the globe, from the United Arab Emirates to Thailand, Vietnam, and now China, where he has been based for the past 12 years.

Nikolaos is driven by the desire to foster talent, celebrate achievements, and create an environment where his team feels appreciated and empowered. During the challenging COVID-19 period, Nikolaos demonstrated his strategic leadership by proposing an innovative plan to the hotel’s owners, which involved reducing hours and focusing on hotel maintenance and training.

Curious to learn more about Nikolaos’s insights on leadership and hospitality? Watch the full Q&A to hear about his strategies for delivering personalized service, his advice for aspiring hoteliers, and the inspiring figures who have influenced his career.