In the Lounge with Neil McInnes at Conrad Tokyo

Jul 24

For Neil McInnes, leadership in hospitality is all about people. After 30 years with Hilton, Neil has discovered that flexibility, empathy, and integrity are what truly drive success.

As Regional General Manager for East Japan and Okinawa, he shares how inclusive hiring initiatives have transformed his team, why curiosity is essential in a fast-changing world, and how he’s preparing the next generation of leaders to thrive.

Watch the full episode below for an inspiring take on leadership and the future of hospitality.

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