In the Lounge with Hildegard Anzenberger at Capella Hanoi

From beginning her career in food and beverage in Germany to working across Europe, Thailand, Australia, China, and Vietnam, Hildegard Anzenberger’s journey has been shaped by curiosity and a willingness to embrace new opportunities.

Along the way, she has learned that reaching the top does not mean having to do everything herself or knowing more than everyone around her. For Hildegard, strong leadership is collaborative, grounded in the knowledge and experience of the people who make hospitality possible.

That same people-centred perspective shapes her belief that hotels have a responsibility to represent their destinations with care. Rather than applying the same approach everywhere, hotels should help guests understand and respect the communities and cultures they visit.

In the full interview, Hildegard discusses the experiences that have shaped her international career, why hospitality must invest in selecting, educating, and developing its people, and the importance of leading with curiosity, kindness, courage, and humour.

🎥 Watch the full interview with Hildegard Anzenberger at Capella Hanoi.

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